Digital Learning Support Coordinator

THIS JOB HAS NOW CLOSED

The opportunity

Working as part of the Digital Learning Support team, you will play an important role in delivering high quality, customer-focused support to staff and students using our digital learning platforms.

The role forms part of a wider, distributed Digital Learning team. You will collaborate with other colleagues to provide timely and effective support to our users, maintain guidance and resource materials, and actively contribute to the sharing of knowledge and practice within the wider digital learning network.  

About you

We are looking for an enthusiastic and highly collaborative individual with demonstrable experience of providing excellent customer support within an educational or IT related role. You will understand Administrative-level system management for web-based software and platforms, and an appreciation of how technologies can support and enable teaching and learning.

The role will require you to work systematically, find solutions and resolve issues to provide a positive experience for our end users. The successful candidate will have excellent communication skills, work well under pressure and enjoy working as part of a larger team.

Watch our video advert to:

• Find out more about digital learning at UAL
• Request an Application Consultation to support your application

Please see the attached Job Description for a full overview of duties and person specification.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Zele Akhilele, Resourcing Adviser via email at DigitalandTechnologystaffrecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Find out more about Digital and Technology

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