Digital and Technology – UAL Careers

Digital and Technology

VR session hosted for European partners as part of Accelerate, Chelsea College of Arts | Photographer: Alexandra Rodriguez Cifre

Digital and Technology is a large, vibrant department with lots going on

About Digital and Technology

Digital is at the heart of all our lives, and the mission of our new Digital & Technology group is to deliver fantastic digital services for our students and staff that enable them to grow and excel. We’re doing this by building teams that bring together the skills, practice, culture and technologies of the internet age.

Transforming the student and staff experience

Chris Condron, Chief Digital Officer

Chris Condron
Chief Digital Officer

Our technology has historically been structured around providing IT support and project delivery, rather than ongoing product and service development. We are changing this. We are pivoting from a ‘classic’ IT approach to a more digital approach to technology, to one that invests in the people and processes enabled by digital.

We have taken the first step in our transition by re-organising our work into services and are starting to move from being a supplier to the organisation to a partner. Thinking about services enables us to have a longer-term, strategic, and transparent approach to what we prioritise, fund, develop and deliver to meet UAL’s needs.

We are also moving from a system or technology-first approach to building the design, development and delivery of our service around users and their needs.

We are building the capability, capacity, and culture to work at pace, building our teams around our digital services.

We have much to do and we have ambition, scale, and a great environment.

If you’d like to be part of our journey to take one of the world’s great creative organisations into the digital age through the services we deliver and the culture we build together, then we would love to hear from you.

Our three strategic groups:

Technology Services

Includes digital services across Networks, Telephony, Hosting, Storage, Cybersecurity, Identity, Audio Visual, Collaboration Platforms, User Support, Computers, Software, and Printing

University and Corporate

Includes digital services across Registry, HR, Finance, Estates, Health & Safety, Academic Enterprise, Awarding Body, Research, Knowledge Exchange, and Customer Relationship Management.

Student Experience

Includes digital services across Teaching and Learning, Library, Archives, Digital Channels, Student Support & Wellbeing, and Timetabling.

We will also be building a cross-departmental architecture and a service design capability.

Digital and Technology jobs

Senior Cyber Security Analyst

College/Service: Digital and Technology
Contract: Permanent
Salary: £Salary: £47,120 - £55,172 + 6% Market Supplement
Apply by: 26 May 2024 at 23:55

The Senior Cyber Security Analyst will contribute to the operation, development, and improvement of the IT Security standards, procedures and policies which comprise the University Information Security Management Systems and…

Technical Operations Manager

College/Service: Digital and Technology
Contract: Permanent
Salary: £50,961 - £68,406 per annum plus excellent benefits
Apply by: 20 May 2024 at 23:55

University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned…

Infrastructure Engineer Networks

College/Service: Digital and Technology
Contract: Permanent
Salary: ££42,477 - £55,172 per annum (+6% market supplement)
Apply by: 26 May 2024 at 23:55

Infrastructure Network EngineerUniversity of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of…

IT Support Analyst

College/Service: Digital and Technology
Contract: Permanent
Salary: £32,624.00 - £39,342.00 per annum
Apply by: 30 May 2024 at 23:55

Are you an enthusiastic IT Support Analyst looking to provide 2nd line support in a large enterprise environment.We are looking for a highly skilled and motivated individual to join our…

Departments, Teams and People

VR session hosted for European partners as part of Accelerate, Chelsea College of Arts | Photographer: Alexandra Rodriguez Cifre
Students and staff working in Central St. Martins library | Ana Blumenkron
Working Video Stills - Animation | Credit: Alexandra Kostyuk
Working Video Stills - Animation | Credit: Alexandra Kostyuk

Find out more

Models by Jaz Martell | Photographer: Alys Tomlinson
Candy floss at Staff Summer Party, Chelsea College of Arts | Copyright: University of the Arts London
UAL Treasure Hunt | Photographer: Jieying Shao