Senior Business Analyst x 2

THIS JOB HAS NOW CLOSED

The opportunity

The Digital and Technology service is key in delivering on this vision, with a growing team spanning across all areas of the University’s digital portfolio. The department is actively engaged in an exciting journey, transitioning from a ‘classic’ IT model to a product-structured, user-centric approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.

As a Senior Business Analyst (SBA), you will have extensive experience across large scale, complex environments. You will play a key role, alongside other SBAs to lead our BA Community of Practice, and the day-to-day management of a group of Business Analysts within our portfolio, sharing knowledge and driving continuous improvement.

You will get the opportunity to work with stakeholders across the university to understand their existing and future business requirements, to review services and processes to identify where Digital and Technology can continue to add value. You will place the user at the centre of our design process and propose new solutions that can adapt and scale as user and university needs evolve.

Working across the full product lifecycle, you will be involved in discovery, requirements gathering, process mapping, testing, transition activities and support. You will play a pivotal role in the successful embedding of change within the organisation whilst encouraging and promoting best practice across the portfolio and analysis team.

About you

Experience

• Demonstrable experience as a Senior Business Analyst across a large complex environment, able to influence and challenge change.
• Experience of working across – Agile including Scrum, and Waterfall environments.
• A track record of leading/mentoring and motivating teams directly and via matrix management. With experience of managing multiple resources.
• Excellent communication skills, and extensive experience of working with a diverse range of stakeholders, creating meaningful partnerships.
• You will have experience of effectively communicating complex and/or technical information to a diverse audience, leading to productive and trusted ‘partnership’ working relationships across the University.
• ISEB Business Analysis or equivalent qualification are desirable but not essential.

UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:

• Competitive salary of £59,921 – £70,533 per annum (inclusive of 6% market supplement), dependent on experience
• 34 days annual leave plus public holidays
• Generous pension scheme
• Family-friendly policies, including 26 weeks of paid maternity or paternity leave

Closing date: Monday 17 July 2023

For more information and to apply, please visit Hays Recruitment jobs board.

Hays Technology have been retained by the UAL to manage the recruitment for this role. For all enquiries, please contact Stephen Turner on 0207 259 8746 or Stephen.turner@hays.com.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.