Junior User Experience (UX) Researcher

THIS JOB HAS NOW CLOSED

The opportunity

Are you passionate about planning and supporting UX research projects and initiatives to help create the best digital experience possible for UAL’s key audiences? If so, join our team at the University of the Arts London (UAL) as a Junior User Experience (UX) Researcher.

We are looking for an exceptional professional to join our dynamic central team, working closely with our colleges, students, and key university services as well as external contacts.

As Junior UX Researcher you’ll use your knowledge of research methods and tools to support our team in creating consistent insight-driven experiences that engage our users.   

As part of the Digital & Technology Group, you will work in partnership with UX designers, content designers, and developers in the Digital Channels Team. You’ll help to deliver an excellent inclusive and accessible user experience across UAL’s core digital channels. Our channels include the UAL website, Portfolio, Graduate Showcase, and the staff digital workspace. 

About you

You will be an organised self-starter, enthusiastic, and hard-working individual and team player, with a degree or equivalent level of relevant UX research experience. 
   
You will be able to focus on user problems based on evidence from user research, analytics, user testing, and usability analysis; and work with team members to inform user needs and design creative solutions.  
   
An excellent communicator – you will need to be able to present your findings and recommendations to a wide range of stakeholders.   
   
You’ll be passionate about user experience and putting them at the heart of our digital delivery.  

Previous experience working in a university would be an advantage but is not essential for the right candidate.   

In return, UAL offers generous leave, an attractive salary and pension plus a commitment to your continuing personal development and training in an environment that encourages excellence, creativity, and diversity. Relocation assistance is available. 

Please apply early as should sufficient applications be received the vacancy closing date may be held earlier. 

If you have any queries about this role or need any reasonable adjustments for your application, please contact Zele Akhilele, Resourcing Adviser via email on digitalandtechnologystaffrecruitment@arts.ac.uk 

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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