Senior Digital Content Designer

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The opportunity

We are looking for an experienced, creative and well-organised Senior Digital Content Designer to join our busy Digital Team.

As an expert practitioner, you will be leading on and working on a variety of content design projects, continuous improvement work and deliver training to editors. 

You will also provide excellent customer service via our virtual help desk and you must be able to negotiate with as well as influence stakeholders.

You must understand the web, technology, and people. You should be user-focussed and prioritise our users’ needs in everything you do.

You will line manage a Content Designer and line management experience is desirable. 

About you

You are an experienced, creative and well-organised Digital Content Designer.

A relevant qualification (such as a degree or equivalent) and/or relevant experience creating and editing content for websites and intranets is essential.

Excellent IT skills and ability to use, or learn how to use, a range of software including: 

• MS Office 
• Google Analytics 
• HTML 
• email newsletter software (Mail Chimp or similar) 
• survey software (JISC, MS Forms and similar) and online forms software 
• Photoshop and other Adobe editing software

Extensive experience creating and editing content for websites and intranets. You must have experience of designing and creating content, using a content management system (CMS) and writing and editing readable content. We need somebody with excellent interpersonal skills, and you must be confident working with a wide range of people who have varying levels of understanding of content and the web.

You need to be enthusiastic, diplomatic and persuasive, with a keen understanding of negotiating with subject-matter experts. You must be comfortable working independently and making content decisions. 

Experience of working in sprints using Agile methodology in a fast-paced digital environment, both in a digital team and independently with minimal supervision. 

You will be managing a Digital Content Designer so line management experience is desirable. 

If you have any queries about this role or need any reasonable adjustments for your application, please contact Zele Akhilele, Resourcing Adviser via email at DigitalandTechnologystaffrecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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