Digital and Technology Director – Student Experience

THIS JOB HAS NOW CLOSED

The opportunity

The Digital and Technology Director – Student Experience is an exciting new leadership opportunity, reporting to the Chief Digital Officer and responsible for the strategic leadership, design and delivery of the Student Experience Portfolio which includes a diverse range of services including our digital Teaching and Learning capabilities, Digital Channels and our work with Student Support Services.

Working as part of the Digital and Technology Senior Leadership Team, the role provides an opportunity for the successful candidate to bring their enthusiasm and track record for delivering cutting edge, memorable digital customer experiences that align to the University’s ambitious strategy and goals.

About you

Your profile will include:

• A background in strategic digital leadership with experience of delivering digital products and services to transform customer experience.
• Experience of leading high performing multi-disciplinary, agile aligned digital teams through change and transformation initiatives.
• A strong understanding of the digital marketplace, and key technology trends to understand the strategic direction, and implications of systems and services.
• Demonstrable experience of driving and championing new ways of working at scale across multiple products and services.
• Extensive experience of working collaboratively with Senior Leadership colleagues.

As an employer of choice, the University of the Arts London offers an extensive benefits package including:

• Competitive salary of up to £100k per annum, dependant on experience.
• 34 days annual leave plus public holidays.
• Generous pension scheme.
• Family-friendly policies, including 26 weeks of full maternity or paternity pay.

For more information and to apply, please visit Hays Recruitment jobs board.

Hays Technology have been retained by the UAL to manage the recruitment for this role. For all enquiries, please contact Joel Mundy on 020 7259 8746 or joel.mundy@hays.com.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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