Digital and Technology Director – Student Experience

THIS JOB HAS NOW CLOSED

The opportunity

The Digital and Technology Director – Student Experience is an exciting new leadership opportunity, reporting to the Chief Digital Officer and responsible for the strategic leadership, design and delivery of the Student Experience Portfolio which includes a diverse range of services including our digital Teaching and Learning capabilities, Digital Channels and our work with Student Support Services.

Working as part of the Digital and Technology Senior Leadership Team, the role provides an opportunity for the successful candidate to bring their enthusiasm and track record for delivering cutting edge, memorable digital customer experiences that align to the University’s ambitious strategy and goals.

About you

Your profile will include:

• A background in strategic digital leadership with experience of delivering digital products and services to transform customer experience.
• Experience of leading high performing multi-disciplinary, agile aligned digital teams through change and transformation initiatives.
• A strong understanding of the digital marketplace, and key technology trends to understand the strategic direction, and implications of systems and services.
• Demonstrable experience of driving and championing new ways of working at scale across multiple products and services.
• Extensive experience of working collaboratively with Senior Leadership colleagues.

As an employer of choice, the University of the Arts London offers an extensive benefits package including:

• Competitive salary of up to £100k per annum, dependant on experience.
• 34 days annual leave plus public holidays.
• Generous pension scheme.
• Family-friendly policies, including 26 weeks of full maternity or paternity pay.

For more information and to apply, please visit Hays Recruitment jobs board.

Hays Technology have been retained by the UAL to manage the recruitment for this role. For all enquiries, please contact Joel Mundy on 020 7259 8746 or joel.mundy@hays.com.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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