Technical Delivery Manager

THIS JOB HAS NOW CLOSED

The opportunity

An exciting opportunity to join the Digitial &Technology team delivering a range of initiatives within the Technology function.

You will be scoping works, creating plans and co-ordinating technical resources, through matrix management techniques, in the successful delivery of project tasks and milestones as set against service improvement plans. 

You will be workoing closely with all the Technology teams across Service Operations, Infrastructure, Cyber Security and Collaboration platforms as well as a wide range of stakeholders to deliver projects in these areas. 

The Technical Project Manager is an exciting new opportunity which will work closely with the Director for Technology, and key Heads of Service, to ensure successful delivery of multiple complex technology projects and change initiatives, aligned to meet UAL’s overall strategy, including cyber security, cloud hosting and storage, endpoint protection and service management.

You will ensure customer needs are met and initiatives are delivered on time and to budget, whilst taking a service design approach within the delivery of technology change, to ensure the University’s service needs are met through the continued development of their product roadmaps.

About you

 

• Project Management qualification
• Knowledge of development methodologies e.g. Waterfall, Agile
• Experience with User Acceptance /testing processes
• Knowledge of relevant technologies including SQL, web server, Unix, Windows, VMware, and identity and access management
• Understanding of ITIL, specifically service improvement planning

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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