Technical Delivery Manager

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The opportunity

An exciting opportunity to join the Digitial &Technology team delivering a range of initiatives within the Technology function.

You will be scoping works, creating plans and co-ordinating technical resources, through matrix management techniques, in the successful delivery of project tasks and milestones as set against service improvement plans. 

You will be workoing closely with all the Technology teams across Service Operations, Infrastructure, Cyber Security and Collaboration platforms as well as a wide range of stakeholders to deliver projects in these areas. 

The Technical Project Manager is an exciting new opportunity which will work closely with the Director for Technology, and key Heads of Service, to ensure successful delivery of multiple complex technology projects and change initiatives, aligned to meet UAL’s overall strategy, including cyber security, cloud hosting and storage, endpoint protection and service management.

You will ensure customer needs are met and initiatives are delivered on time and to budget, whilst taking a service design approach within the delivery of technology change, to ensure the University’s service needs are met through the continued development of their product roadmaps.

About you

 

• Project Management qualification
• Knowledge of development methodologies e.g. Waterfall, Agile
• Experience with User Acceptance /testing processes
• Knowledge of relevant technologies including SQL, web server, Unix, Windows, VMware, and identity and access management
• Understanding of ITIL, specifically service improvement planning

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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