Senior Product Manager (HR, Finance, Estates)

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The opportunity

Senior Product Managers lead an exciting new discipline within Digital & Technology at UAL, supporting the next step in our journey towards product management and user-centric design. Over the last two years we have been scaling our capabilities, shifting focus from a technology and project-centric approach to the design of intuitive, positive user experiences, and optimised digital services that can scale to support the ambitious growth outlined in our strategy.

Reporting to a Head of Product, the Senior Product Manager will work as part of a management team alongside Delivery, Business Analysis, TechOps and Development colleagues, and collaborate with business service teams and supplier-partners. They will be a trusted ally to business service leads, and support Heads of Product and D&T Directors in delivery of each area’s digital service vision. 

The Senior Product Manager will drive the ongoing enhancement and maturing of a broad portfolio of products and services, and maintain deep and wide awareness of the changing trends in HE and among the sector’s primary suppliers. You will take a leading role in growing the community of product management at UAL, in embedding excellent product management practices and ensuring close control of product standards. T he SPM will have shared responsibility for defining outcomes, maintaining effective prioritisation of resources to ensure sustainable improvement, measured against the strategic objectives set by the service area leads.

We welcome applications from experienced product managers with related backgrounds from any sector who want to lead this changing practice in an organisation that is committed to social purpose and is growing to face new opportunities and challenges.

About you

• A background of developing digital products for varied audiences and defining roadmaps
• Knowledge of effective product lifecycle management across a large, complex environment
• Experience of supporting complex procurements, and embedding/integrating supplier products within existing ecosystems.
• Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services.
• Experience of building multi-disciplinary product teams and transforming traditional ‘project’ delivery ways of working into high-performing product-led development teams.
• Experience of Agile and Scrum, as well as other software and product development and delivery methodologies, for both transformational change and ongoing development taking a user-centric approach
• Broad awareness of enterprise technology
• Demonstrable experience of driving and championing new ways of working, bringing people along with you
• Desirable experience in acceptance definition, test management, and transition of changes into service

To apply please visit the dedicated microsite here:

https://webmicrosites.hays.co.uk/web/ual/latest-jobs/-/job-details/JOB_5183263

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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