User Experience (UX) Designer x 2

THIS JOB HAS NOW CLOSED

The opportunity

Are you passionate about creating inclusive digital experiences for UAL’s key audiences? If so, join our team at University of the Arts London (UAL) as a User Experience (UX) Designer.

We are looking for 2 exceptional UX professionals to join Student Experience within the Digital & Technology Group. One role will be a member of the Digital Public Platforms team and one will be a member of the Student Support Services team. You will work with our colleges, students, key university services, and external contacts.

You will use your creative talent and UX expertise to create engaging user experiences. You will work with UX researchers, UI designers, content designers, and developers. Together you will deliver excellent, inclusive, and accessible user experiences across our services. Our digital products and services include the UAL website, Portfolio, UAL Showcase, and student support.

About you

You will have a UX related degree or relevant experience. You are an organised self-starter who is enthusiastic, hard-working individual and a team player. You can evaluate user needs and identify opportunities for improvement. You have experience using analytics, usability testing, and A/B testing to support design decisions.

A problem solver capable of transforming ideas into tangible, user-centric designs through wireframes, sketches, prototypes, and user flows.

You are keen to participate in co-creative design teams and work together with content and UI designers to integrate UX solutions into the different UAL digital products.

An excellent communicator – you will need to support, demonstrate, and present your findings and recommendations to a wide range of stakeholders.  

You are passionate about user experience and putting users at the heart of our digital products.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Zele Akhilele, Resourcing Adviser via email at DigitalandTechnologystaffrecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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