Head of Product – Student Support Services

THIS JOB HAS NOW CLOSED

The opportunity

The Head of Product role is an exciting new leadership tier within the Digital & Technology Senior Management Team, which will enable us to move away from a technology-first approach, to building the design, development, and delivery of services around our users and their needs.

As Head of Product: Digital Student Support Services, you will work in partnership with a range of senior stakeholders to lead the development, vision and strategy for ‘MyUAL’, as well as looking at technology solutions for how we can enhance the digital student experience for student welfare, timetabling, accommodation and libraries.

The successful candidate will take responsibility for defining the successful outcomes, as well as driving delivery of the development roadmap, ensuring we have the right capacity, capability, and culture to deliver the best digital experience.

About you

Experience

• A background of developing digital products for varied audiences and defining roadmaps
• Experience in using data to make decisions and applying a ‘test, iterate & learn’ mindset
• Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services.
• Substantial experience of operating at a strategic level
• Knowledge of effective product lifecycle management across a large, complex environment
• Significant experience of leading high-performing multi-disciplinary product teams delivering at pace
• Experience of Agile, as well as other software and product development and delivery methodologies, for both transformational change and ongoing development taking a user-centric approach.

Please click the link below to apply for this role:

https://webmicrosites.hays.co.uk/web/ual/latest-jobs/-/job-details/JOB_5142890

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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