Senior Digital Content Designer

THIS JOB HAS NOW CLOSED

The opportunity

We are looking for an experienced, creative and well-organised Senior Digital Content Designer to join our busy Digital Team.

As an expert practitioner, you will be leading on and working on a variety of content design projects, continuous improvement work and deliver training to editors. 

You will also provide excellent customer service via our virtual help desk and you must be able to negotiate with as well as influence stakeholders.

You must understand the web, technology, and people. You should be user-focussed and prioritise our users’ needs in everything you do.

You will line manage a Content Designer and line management experience is desirable. 

About you

You are an experienced, creative and well-organised Digital Content Designer.

A relevant qualification (such as a degree or equivalent) and/or relevant experience creating and editing content for websites and intranets is essential.

Excellent IT skills and ability to use, or learn how to use, a range of software including: 

• MS Office 
• Google Analytics 
• HTML 
• email newsletter software (Mail Chimp or similar) 
• survey software (JISC, MS Forms and similar) and online forms software 
• Photoshop and other Adobe editing software

Extensive experience creating and editing content for websites and intranets. You must have experience of designing and creating content, using a content management system (CMS) and writing and editing readable content. We need somebody with excellent interpersonal skills, and you must be confident working with a wide range of people who have varying levels of understanding of content and the web.

You need to be enthusiastic, diplomatic and persuasive, with a keen understanding of negotiating with subject-matter experts. You must be comfortable working independently and making content decisions. 

Experience of working in sprints using Agile methodology in a fast-paced digital environment, both in a digital team and independently with minimal supervision. 

You will be managing a Digital Content Designer so line management experience is desirable. 

If you have any queries about this role or need any reasonable adjustments for your application, please contact Zele Akhilele, Resourcing Adviser via email at DigitalandTechnologystaffrecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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