Short Course Assistant x 3

• 1 Part time post (20 hours/week). Although the role will work specified hours which may vary at different times in the year, the general working pattern for this part time role is as follows:
  • 15:30 – 20:30 Monday to Thursday

*Please note: the JD attached is for both the online and onsite Short Course Assistant role. These vacancies are for the online Short Course assistant role therefore please refer to the parts of the JD that apply to the online role only, when applying.

This role will be required to work 3 Saturdays a term (which will be scheduled and agreed in advance).

This role will work remotely with regular days in the office.

About you

Your profile should include – 

• A high level of competency in Microsoft Word, Excel and Outlook.
• Experience of administrative support in a busy customer focused environment.
• Experience of setting up and troubleshooting audio visual equipment. 
• Ability to work independently with attention to detail.
• Provides a positive and responsive student or customer service. 
• Communicates effectively orally, in writing and/or using visual media.
• Plans, priorities and organises work to achieve objectives on time
• Works collaboratively in a team, across the university and with relevant professional groups
• Demonstrates diplomacy and empathy.
• Uses initiative and creativity to investigate and resolve day-to-day problems.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at RKEEstaffrecruitment@arts.ac.uk. 

We are UAL Short Courses

UAL Short Courses (UALSC) is part of the University’s department of Academic Enterprise which leads the University of the Arts London’s commercial educational operations. There are 100 staff and 1,500 hourly paid staff in Academic Enterprise, which is integral to the University’s long-term development.

Its mission is to increase the amount of income generated by the University from non-core teaching and research activities. It includes several successful existing business operations including UAL Short Courses Ltd, AE International (English Language preparation and Study Abroad) as well as UALAT.

Our culture

UAL Short Courses is committed to creating diverse and inclusive environments for all staff and students to work and learn –a workplace where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks.

We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.