Post Doctoral Research Fellow – Service Innovation and Co-Design

THIS JOB HAS NOW CLOSED

The opportunity

To support the Principal Investigator (PI) in the fulfilment of project deliverables and work packages required of the UAL research team contributing to the Innovate UK funded project three-year EU project Overcoming Barriers to Refill Adoption through Behavioural Intervention and User-Centred Designs. 

You will support the PI to undertake ethnographic research of the industrial partner’s current service, designing, delivering and helping to facilitate co-design workshops with lapsed and sceptical customers. This will involve qualitative data collection using mixed methods and media, which will be thematically analysed. You will also be supporting report-writing and the synthesis of heterogenous material into insights to feed into the service design and development. You will also assist with the delivery of further workshops and focus groups to evaluate and help report on this evaluation. 

About you

You will have a track record of utilising co-design tools and methods within a workshop setting and be confident in supporting the facilitation of co-design activities. You will also possess theoretical understanding of design ethnography and fieldwork practices, and strong analytical skills needed to collect and process heterogenous qualitative data.  You will have an emerging track record of publications and presentations appropriate to your career stage, and you will be able to communicate effectively with non-academic stakeholders.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at RKEEstaffrecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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