Applying for Information Centre Advisor
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Vacancy Id: 9996
College / Service: London College of Communication
Location: LCC - Elephant and Castle, London UK
Salary: £32,624 to £39,342 per annum
Contract: Permanent
Hours: Full time – 35 hours per week
Apply by: 5 October 2023 at 23:55
Please read through our FAQs page before applying
The opportunity
London College of Communication (LCC) is seeking a customer focused, personable and highly organised individual to provide a fully functional reception and support service for the College’s Information Centre.
As the Information Centre Advisor, you will act as the first point of contact in providing front-line assistance and comprehensive support to external visitors, current students, and members of academic, technical, professional, and administrative staff. The role is busy and varied and your excellent organisational skills will be key as you assist in the planning and delivery of events, manage diaries and hospitality requests, training ambassadors and supporting evening and weekend events. You will also plan and lead tours of the College for prospective students and new staff and will work closely with the Information Centre Manager on strategic developments and projects.
This role also involves you taking responsibility for maintaining and developing the Centre’s visual content, so a knowledge of Adobe CC suite (Acrobat, Illustrator, Photoshop, InDesign) and visual design and communication skills (layout, colour theory, typography, photography) would be desirable.
About you
The successful candidate will possess experience of working in a frontline, customer focused role gained in a HE / FE environment. Knowledge of Salesforce CRM and of assisting in the support and delivery of events is also required.
If you are committed to providing excellent customer service and can use your strong interpersonal skills to develop highly effective working relationships and a positive culture of collaboration, we would love to hear from you.
Previous applicants need not re-apply.
If you have any queries about this role or need any reasonable adjustments for your application, please contact Lesley Wilkins, Senior Resourcing Adviser, lcc.jobs@lcc.arts.ac.uk or telephone: 020 7514 7985
We are UAL
University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.
The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.
Our culture
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Candidates are advised to submit applications early.
Vacancy Id: 9996
College / Service: London College of Communication
Location: LCC - Elephant and Castle, London UK
Salary: £32,624 to £39,342 per annum
Contract: Permanent
Hours: Full time – 35 hours per week
Apply by: 5 October 2023 at 23:55
Please read through our FAQs page before applying