Library Assistant – Library and Open Access IT

THIS JOB HAS NOW CLOSED

The opportunity

We have an exciting opportunity for a Library assistant at High Holborn working under the CCW library management team for Camberwell, Chelsea, Wimbledon and High Holborn. This is a full-time role at grade 2 in our brand new library hub which opens in September.

As a member of the Library Services team you will contribute to the development of high quality and student-focused library services which support the academic activities of the University.

You will answer enquiries in person and on-line, via our live chat service, ASK. You will assist users with general directional and initial information enquiries, including the use of the library catalogue, electronic information resources. You will participate in on-site front-line services and administrative duties, including helping people use self-issue systems, IT and printing. You will be required to do re-shelving and related activities, demonstrating an understanding of manual handling guidelines which will be required when lifting heavy items. 

The role, is based at high Holborn working 35 hours per week, Monday to Friday, 7 hours per day. Normal working hours will be between 9am-6.30pm with shifts scheduled to open at 9 or close at 6.30pm at least once per week.

There is some limited opportunity for working from home in this role, dependent on operational needs.

About you

You should have relevant library or customer service experience, and formal training to post 16 level. You will be a good communicator with excellent written skills and good IT skills, including Microsoft office. Working in a team, you will provide positive and responsive customer service.

In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. 

If you need any reasonable adjustments for your application, please contact, Sahil Ibrahim, Resourcing Adviser via email at Educationstaffrecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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