Library Assistant – Library and Open Access IT

THIS JOB HAS NOW CLOSED

The opportunity

We have an exciting opportunity for a Library assistant at High Holborn working under the CCW library management team for Camberwell, Chelsea, Wimbledon and High Holborn. This is a full-time role at grade 2 in our brand new library hub which opens in September.

As a member of the Library Services team you will contribute to the development of high quality and student-focused library services which support the academic activities of the University.

You will answer enquiries in person and on-line, via our live chat service, ASK. You will assist users with general directional and initial information enquiries, including the use of the library catalogue, electronic information resources. You will participate in on-site front-line services and administrative duties, including helping people use self-issue systems, IT and printing. You will be required to do re-shelving and related activities, demonstrating an understanding of manual handling guidelines which will be required when lifting heavy items. 

The role, is based at high Holborn working 35 hours per week, Monday to Friday, 7 hours per day. Normal working hours will be between 9am-6.30pm with shifts scheduled to open at 9 or close at 6.30pm at least once per week.

There is some limited opportunity for working from home in this role, dependent on operational needs.

About you

You should have relevant library or customer service experience, and formal training to post 16 level. You will be a good communicator with excellent written skills and good IT skills, including Microsoft office. Working in a team, you will provide positive and responsive customer service.

In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. 

If you need any reasonable adjustments for your application, please contact, Sahil Ibrahim, Resourcing Adviser via email at Educationstaffrecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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