Support Technician Print Services

THIS JOB HAS NOW CLOSED

The opportunity

We are recruiting one Grade 3 Support Technician Print Services based in Print Services at Chelsea College of Art.

In this technical role, you’ll support the Specialist Technician Print Services with the day-to-day operation of the Print Service at Chelsea College of Arts. Assisting with XEROX digital laser printing, preparation of files for print, book binding, print finishing, and general administration. Primarily staffing the reception area and dealing with day-to-day student, staff and external print enquiries and requests. Demonstrating a professional level of technical expertise, you will provide guidance and advice in the areas of preparing and trouble-shooting print files using Adobe CC; InDesign, Acrobat, Photoshop etc. and RIP software.

You must possess the ability to work independently and as part of a team to deal with customer enquiries quickly in a busy environment, ensuring that the experience of each customer is positive and satisfactory. Excellent timekeeping, communication, interpersonal and IT skills are essential as is the ability to provide oral and written information clearly and concisely.

Your duties will include assisting with quotations and general departmental administration and to confidently provide cover for colleagues when necessary.

About you

Relevant qualifications to BA level in Art, Design or Performance and/ or equivalent industry experience in a print environment.

Technical knowledge of and practical experience with laser print and print finishing machinery such as electric guillotines, perfect binders etc.

Working knowledge of print production, file preparation, finishing and logistics.

Experience of how to troubleshoot equipment & file issues.

In-depth knowledge of Adobe CC (InDesign, Acrobat, Photoshop).

Confident in the use of MS Office (particularly Word, Excel and Teams).

Working with bespoke RIP software (namely Fiery Command Workstation 6).

Demonstrable experience maintaining accurate records and spreadsheets.

Communicates effectively orally, in writing and/or using visual media.

Works collaboratively in a team and with different professional groups.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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