Support Technician Print Services

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The opportunity

We are recruiting one Grade 3 Support Technician Print Services based in Print Services at Chelsea College of Art.

In this technical role, you’ll support the Specialist Technician Print Services with the day-to-day operation of the Print Service at Chelsea College of Arts. Assisting with XEROX digital laser printing, preparation of files for print, book binding, print finishing, and general administration. Primarily staffing the reception area and dealing with day-to-day student, staff and external print enquiries and requests. Demonstrating a professional level of technical expertise, you will provide guidance and advice in the areas of preparing and trouble-shooting print files using Adobe CC; InDesign, Acrobat, Photoshop etc. and RIP software.

You must possess the ability to work independently and as part of a team to deal with customer enquiries quickly in a busy environment, ensuring that the experience of each customer is positive and satisfactory. Excellent timekeeping, communication, interpersonal and IT skills are essential as is the ability to provide oral and written information clearly and concisely.

Your duties will include assisting with quotations and general departmental administration and to confidently provide cover for colleagues when necessary.

About you

Relevant qualifications to BA level in Art, Design or Performance and/ or equivalent industry experience in a print environment.

Technical knowledge of and practical experience with laser print and print finishing machinery such as electric guillotines, perfect binders etc.

Working knowledge of print production, file preparation, finishing and logistics.

Experience of how to troubleshoot equipment & file issues.

In-depth knowledge of Adobe CC (InDesign, Acrobat, Photoshop).

Confident in the use of MS Office (particularly Word, Excel and Teams).

Working with bespoke RIP software (namely Fiery Command Workstation 6).

Demonstrable experience maintaining accurate records and spreadsheets.

Communicates effectively orally, in writing and/or using visual media.

Works collaboratively in a team and with different professional groups.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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