Student Systems Support Administrator

THIS JOB HAS NOW CLOSED

The opportunity

This post offers an excellent opportunity to lead a high quality Student Systems and Records team to shape the journey of the most vibrant and creative students in the UK, through a hands-on approach in managing the University’s student records system – Student Information Technology System (SITS). SITS underpins the entire student journey from initial application to successful graduation.

The Student Systems and Records team provide operational support to all registry student systems users and support the system administration behind the student life cycle. The post-holder will primarily provide an advice and support service, which includes –

• overseeing the correct and efficient use of systems.
• assisting with evaluation.
• testing and implementation of enhancements.
• upgrades and other system developments.
• supporting underlying business processes.
• producing manuals and guides.
• resolving any technical issues.
• support the maintenance and management of the student records and system.
• ensure the highest level of accuracy and compliance with University and External Body processes and regulations.

About you

Whilst knowledge and experience of using SITS and supporting student records systems is essential, your profile should also include – 

• Knowledge and experience of the Higher Education (HE) sector and the student lifecycle.
• Experience in system administration in a HE environment.
• Experience of reporting systems and data quality control processes.
• Understanding of business processes and operational issues affecting student administration within a University.

Please submit your application early as the application closing date could be held earlier should a sufficient number of applications be received.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Leila Farrance, Resourcing Adviser via email PSOstaffRecruitment@arts.ac.uk.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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