Course Support Administrator x5

The opportunity

Are you looking for the next step and want to work with a great team in a world leading University?

We are seeking experienced administrators to join our Course Support Service to provide administrative and customer service support to a portfolio of courses. If you are looking for the next step in your career this is an exciting opportunity to join us.

We currently have 2 year vacancies at Central Saint Martins, London College of Communication, London College of Fashion and Camberwell College of Art . However, we are always on the lookout for talented individuals to join our us, if any additional Course Support Administrator roles arise at our other colleges during this recruitment cycle, we will also consider you for those too. 

Your profile

As a Course Support Administrator, you’re at your happiest when you’re juggling priorities and making things happen. As part of our friendly team, you will put all of this to good use as you provide professional administrative support to our courses.

As this is front line service you will be required to be on site 4 days per week during term time.

We value the diversity of experience our staff bring with them. Whilst experience of working in a Higher Education setting will be helpful, we positively welcome front line customer service experience from across a range of sectors.

Please note that this role is not eligible for visa sponsorship as UAL does not provide sponsorship for Grade 3 roles

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our application portal. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Please read through our FAQs before applying and Recruitment Process before applying.

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Candidates are advised to submit applications early.