Technical Assistant Stockroom

The opportunity

Are you experienced in customer service and passionate about the creative arts? University of the Arts London is seeking a Technical Assistant to join us at London College of Fashion (LCF).

This is a varied and dynamic role, working within a Technical Resources team that provides specialist support across LCF's workshops, equipment and facilities. You will be based in high-quality, purpose-built facilities at the East Bank campus, dispensing materials and resources that support a diverse and creative student community.

Working from the college stockrooms, you will play a key role in dispensing materials and equipment to students and staff, while maintaining accurate records and supporting the smooth day-to-day running of the stock room. In close collaboration with the rest of the team, you will deliver consistent and effective customer service to students and staff, while also ensuring resources are accessible and well-managed in a busy creative environment.

Your profile

We are looking for someone with experience in a customer service environment, who can communicate clearly and effectively, whether verbally, in writing or through visual media. You will bring strong organisational skills, with the ability to plan and prioritise your workload to meet deadlines, while also showing initiative and creativity in solving day-to-day problems.

You will be comfortable working both independently and as part of a team, collaborating with a range of professional groups while upholding the principles of equality, diversity and inclusion. You will also be confident in supporting basic training or briefings to help others understand and use equipment effectively.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.