Marketing & Communications Executive – Accommodation, Retail & Catering Services

The opportunity

Based at the University of the Arts London (UAL) this role is ideal for individuals who aspire to work for a dynamic institution that supports young people in their education and the creative arts.

If you are a strategic marketer with a passion for creating commercially successful campaigns, this is an exciting opportunity to shape how UAL Accommodation, Catering and Retail Services (ACR) connects with its student community and engages the next generation of artists, designers and innovators.

Working closely with the Marketing and Communications Manager, you will assist with the planning, delivery and evaluation of key marketing activities, events and campaigns within ACR Services. Your work will directly enhance the student experience while meeting clear business and strategic objectives.

This is a full mix marketing and communications role, working across digital channels, print and events.You will create and oversee high-quality multichannel content, ensuring that all communications reflect UAL’s brand and resonate with both current and prospective students. You will manage the Halls Life website and ACR pages on the UAL website, maintain the departmental content calendar and oversee the email marketing platform to ensure the delivery of timely and effective communications.

In addition to this, you will support and guide Marketing and Communications Assistants, deputising for the Marketing and Communications Manager when required and taking the lead during periods of absence.

Your profile

We are seeking a well-qualified individual, who is educated to degree level in marketing, communications or a related discipline, with proven experience of developing and delivering successful multichannel creative content, including design, film, photography and copywriting. You will also have practical experience across the full marketing and communications mix, including PR, email marketing, events, social media, web content and design. The ability to produce compelling commercial campaigns, combined with excellent communication and collaboration skills is essential.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.