Social Media Manager

The opportunity

UAL is seeking an experienced Social Media Manager to join its Communications Department. The Social Media Manager is responsible for delivering engaging, inclusive and strategically aligned, audience‑first content across the University’s social media channels. You will help ensure we reach our audiences with impact and coherence, strengthen our brand and reputation, and support UAL’s ambition to be a global leader in creative education.

In this role, you will lead, support and develop a team of five social media professionals, oversee content planning and publishing, and ensure consistent messaging across platforms. Working closely with the Head of Social Media and Digital Communications, and colleagues across Communications, Content, Marketing, PR and Media Relation, and our six Colleges and Institutes, you will help create brilliant content that engages our audiences and tells the story of UAL.

The successful candidate will bring substantial experience managing a social media team within a large or complex organisation, strong knowledge of major platforms, and excellent communication skills. You will excel at fostering a culture of evaluation, identifying opportunities and reputational risks, and using data and evidence to inform decisions. You will be a collaborative team player who combines creativity and innovation with a focus on measurable impact for UAL.

This is an exciting opportunity to shape UAL’s social media presence and help build a dynamic, creative and inclusive online community.

Your profile

• The successful candidate will bring substantial experience managing a social media team within a large or complex organisation, strong knowledge of major platforms, and excellent communication skills.
• You will excel at fostering a culture of evaluation, identifying opportunities and reputational risks, and using data and evidence to inform decisions.
• You will be a collaborative team player who combines creativity and innovation with a focus on measurable impact for UAL.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.