Support Technician Kit Room and Studios

The opportunity

We are seeking a skilled and motivated Support Technician to join the Kit Room and Studios team in a role that combines hands-on technical expertise with creative collaboration in a vibrant academic environment.

Based in the Kit Room, our college-wide equipment loan service, you will become part of a dedicated technical team supporting students and staff working with both digital and analogue media equipment. You will be responsible for the loan, maintenance and day-to-day administration of equipment and studio spaces, offering practical advice and technical guidance that supports academic activity and helps students achieve their academic and creative potential.

The role involves the daily preparation of studios, facilities, and resources to ensure they are safe, well maintained and fully operational. You will also assist with the preparation of learning materials, equipment, and consumables.

This position also offers an excellent opportunity to develop your technical support skills. You will work closely with students, providing technical assistance and advice that helps them build confidence with new tools and techniques, including the use of the ORB platform. 

Your profile

We are looking for someone with a relevant undergraduate degree or equivalent practical experience working with analogue and digital media equipment and spaces. You will have experience delivering student-facing customer or technical support and using online systems to manage resources. Strong communication and organisational skills are essential, along with the ability to work collaboratively with colleagues across different professional groups.

You will use your initiative, creativity, and problem-solving skills to resolve technical issues and contribute to the smooth running of the Kit Room and Studios.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.