Business Analyst

The opportunity

As a Business Analyst, you will work with stakeholders across the University to understand their existing and future business requirements, to review services and processes, to identify where Digital & Technology can continue to add value. You will place the user at the centre of our design process and propose solutions that can adapt and scale as user and University needs evolve. You will present findings to and advocate your recommendations for senior management teams across our business services, supported by your Head of Product and/or Director.

Working across the full product lifecycle, you will be involved in discovery, requirements gathering, process mapping, testing, transition activities and support. You will play a pivotal role in the successful embedding of change within the organisation whilst encouraging and promoting best practice across the portfolio and analysis team.

In this recruitment round, we are seeking two Business Analysts to work within the digital group which spans the business services for People & Culture, Finance & Legal, Estates, Accommodation, Catering and Retail Operations. We welcome applications from experienced Business Analysts who want to work for an organisation that is committed to social purpose and is growing to face new opportunities and challenges.

 

There is one permanent position and one 18-month fixed-term contract position

Your profile

Experience

• Experience of working within a large organisation to deliver change with experience of working across full project lifecycle from business case creation through to transitioning into the live environment
• Demonstrable experience of the use of core business analysis tools and techniques including workshop facilitation, process mapping, requirements elicitation and documentation
• Experience of successfully embedding change through testing, training and early life support of new/updated processes and information systems
• Knowledge of delivery frameworks and methodologies such as Agile and Product
• Excellent communication and stakeholder management skills

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.