HR Administrator

The opportunity

We have one role available for a part time HR Administrator (0.6 FTE, 21 hours per week).

This is a great opportunity for a skilled administrator to gain entry level experience in People Services. If you have excellent customer service skills and attention to detail this is your chance to progress your career.

If you are a talented and a proactive HR administrator this is an exciting opportunity to join an award-winning People and Culture team at a world leading university.

As part of the People Services Hub, the AskHR team provides excellent administrative and first line People advice and guidance to all UAL employees via a shared service model. Our objective is to maintain our Customer Service Excellence standards whilst delivering our service/objectives.

Shortlisting will be conducted based on your responses to the three competency questions indicated on the application form.

Your profile

You are an experienced administrator with strong Microsoft Office skills with good attention to detail and a strong customer focus. Ideally with demonstrable experience of working in complex organisations and a shared service function. You are highly flexible in your approach to work, whether that be at an individual level, or in support of the team, or People Services hub.

To succeed in this role, you will pride yourself on delivering a high quality and proactive customer service to multiple stakeholders across different professional levels. You will manage multiple strands of work at any one time and be able to prioritise these depending on customer and HR business needs often to challenging deadlines.

You will be comfortable in managing large volume of administrative transactions and dealing with customers on HR policy and process across the employee lifecycle, as well as a confident user of related HR systems and office technology.

The role is very much customer facing, so relationship building skills are crucial as well as an understanding of how a fast-paced office environment operates.

Please apply early as the application closing date may be brought forward if we receive sufficient applications.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.