Systems Support Librarian

The opportunity

Join University of the Arts London (UAL) and play a vital role in shaping innovative, customer-focused library services within one of the world’s leading creative universities.

As a Systems Support Librarian, you will contribute to the development, maintenance and optimisation of the Library Management System (LMS) and associated technologies, ensuring they operate effectively and are fully integrated across our digital library infrastructure. Working closely with IT Services and colleagues across the University, you will help drive digital transformation and enhance the overall user experience for both students and staff.

You will also manage a small team, providing direction, support and professional development opportunities, while contributing to departmental reporting and data analysis to inform strategic decisions and continuous improvement.

Your profile

You are an experienced library systems professional with a Level 6 or equivalent qualification, and with strong expertise in Library Management Systems, systems integration, and supplier management. You have experience supervising or managing staff, leading with clarity and empathy to deliver high-quality outcomes.

You will have excellent written and verbal communication skills, with the confidence to explain complex technical matters clearly and concisely to different audiences. You will be comfortable preparing reports, giving presentations and representing Library Services in functional groups, external networks and open software communities.

Your digital expertise will include experience with scripting and programming, such as SQL and jQuery, together with the ability to manage and troubleshoot RFID infrastructure.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to hold a Bronze Award from the Race Equality Charter (REC), are members of the Business Disability Forum and Employers for Carers, and maintain our status as a Disability Confident Scheme and Living Wage employer.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.