Applying for Student Learning & Engagement Officer x10
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Job
Student Learning & Engagement Officer x10
Vacancy ID
12020
College/Exec Group
UAL - Various
Location
Hybrid – UAL Various Sites/Home
Salary
£40,199 - £49,072 per annum
Contract
Permanent
Hours
35
Apply by
16 October 2025, 11:55 pm
Please read through our FAQs before applying
Further actions
The opportunity
We are delighted to offer 10 new Student Learning and Engagement Officer roles across our four renowned Colleges - Camberwell, Chelsea and Wimbledon (CCW), Central Saint Martins (CSM), London College of Communication (LCC) and London College of Fashion (LCF).
At University of the Arts London (UAL), we believe that every student deserves the opportunity to thrive. As a Student Learning and Engagement Officer, you will play a pivotal role in ensuring that students receive the right support at the right time. Working within College Education Teams, you will provide one-to-one guidance, deliver targeted interventions and connect students with the specialist services they need to succeed.
Your work will make a real difference to student experience, helping to create inclusive, compassionate and engaging learning environments. You will collaborate closely with course leaders, student services, academic support and the Arts Students’ Union to champion student wellbeing, retention and success.
UAL is a world-leading creative university that values diversity, inclusion and innovation. This is your chance to join a supportive and forward-thinking community that empowers staff to bring their whole selves to work and contribute to our shared social purpose and climate action goals.
If you are passionate about helping students reach their full potential and want to make an impact across a vibrant creative community, we would love to hear from you.
As part of your application during the pre-screening form, you will be asked to select between 1 to 4 Colleges you would like to be considered for.
Your profile
You will bring a strong understanding of the higher education environment and the student journey, ideally supported by a degree or equivalent professional experience. You will have experience working in a pastoral, wellbeing or engagement capacity, supporting students through individual and group interventions.
You will be skilled in building trusted relationships with students and colleagues across multiple teams, and demonstrate empathy, cultural awareness and discretion when supporting diverse student communities. Your communication will be clear, inclusive and compassionate across all channels, and you will be comfortable managing sensitive situations with care and professionalism.
The role requires excellent organisational skills and the ability to plan, prioritise and deliver work independently while collaborating across teams. You will approach challenges with creativity, flexibility and resilience, maintaining focus even in fast-paced or complex situations.
Above all, you will share UAL’s commitment to equality, diversity and inclusion, and a belief in the transformative power of education.
We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.
Application process
We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.
We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.
Candidates are advised to submit applications early.
