Associate Dean Student Journey

The opportunity

This is an exciting opportunity to play a pivotal role shaping the student experience at London College of Communication, ensuring high-impact support for students that drives success from day one to graduation.

 

The Role

 

As Associate Dean of Student Journey you will lead the student experience across the College, shaping and overseeing all wraparound academic and engagement support services to deliver an outstanding student experience that enhances learning, nurtures creativity, and helps students to develop as learners throughout their studies.

 

You will manage student-facing teams, champion the student voice, and work hand-in-hand with students and the Students’ Union to build a vibrant, responsive college community.

 

Through smart planning and collaboration, you will align college initiatives with university-wide goals and be the go-to expert on student success, using data, sector insight and innovation to continuously raise the bar.

 

You will provide strategic leadership to student support teams, and directly line manage the Student Learning and Engagement Team at the College while working in close collaboration with University-wide Student Services to ensure students receive a seamless and well-integrated support experience.

Your profile

You will have proven experience of leading academic or student facing support teams in a higher education context and will be able to demonstrate experience of student facing employability services and supporting excellent student outcomes.

 

A strong track record of delivering inclusive, high-impact support services across diverse student populations and the ability to deliver large-scale strategies or change programmes aligned to student engagement, success and wellbeing is equally important.

 

You will also be able to work cross-functionally with academic schools, student services, and senior stakeholders to deliver shared objectives, and will need an in-depth knowledge of trends, issues and regulatory frameworks in UK Higher Education.


If you have any queries about this role or need any reasonable adjustments for your application, please contact Lesley Wilkins, Senior Resourcing Adviser, lcc.jobs@lcc.arts.ac.uk

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.