Support Technician (Loan Store)

The opportunity

Are you reliable, customer-focused, and confident working with creative media equipment? University of the Arts London is looking for a proactive Support Technician to join our School of Pre-Degree Studies, managing the day-to-day operation of our busy Equipment Loan Store at Lime Grove.

 

The Role

 

In this hands-on role, you’ll maintain and operate the day-to-day running of the equipment loan facility, ensuring our creative learners and staff have access to the right tools, at the right time, and in excellent condition.

 

As part of a small, collaborative technical team, you’ll manage the check-out and return of equipment, maintain inventory systems, and provide safe, practical support for staff and students. From photography kits to lighting gear, you’ll help ensure that our equipment is maintained, tracked, and accessible, enabling high-quality teaching and learning to thrive.

 

This practical role includes some lifting, manual handling, and occasional working at height, and requires strong organisational skills, a proactive attitude, and a customer-focused mindset. You’ll also contribute to maintaining safe working environments, developing equipment guidance, and supporting technical developments that reflect the evolving needs of the curriculum.

Your profile

You’ll bring experience from a technical, creative, or educational environment, and a working knowledge of media and photography equipment. You’ll be confident managing multiple requests, keeping clear records using inventory or asset-tracking systems, and supporting staff and students in a fast-paced, customer-focused environment.

 

This role will suit someone who is hands-on and adaptable, with an understanding of how to troubleshoot technical issues and a commitment to excellent service. You’ll communicate clearly and patiently, including with students who are new to equipment use, and work well both independently and as part of a team.

 

Whether you’ve worked in a loan store, production house, or creative teaching environment, this role offers a fantastic opportunity to support the next generation of creatives at one of the world’s leading arts universities.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.