Programme Administration and Digital Delivery Support

The opportunity

This is a new role at the Creative Computing Institute, University of the Arts London, as it continues to grow. The role is split between programme administration and supporting digital delivery so is an exciting opportunity for developing an invaluable skillset. 

The focus is to deliver proactive, customer-focused, and comprehensive support throughout the student journey for a portfolio of courses offered by the UAL Creative Computing Institute (CCI). The postholder will play a key role in supporting both students and staff by providing accurate information, guidance, and effective management of student records. 

This role contributes to core academic administration processes, including enrolment, Moodle updates, and attendance monitoring, working in collaboration with both local and central teams where appropriate.

 

Another key focus of the role is to support the digital delivery of the Institute’s curriculum across blended and in-person learning environments. This includes assisting academic staff with the setup and use of UAL and CCI digital learning platforms, ensuring students have access to relevant online content and digital tools. 

As part of a digitally innovative Institute, the role provides practical and administrative support across teaching, research and knowledge exchange activities, contributing to the advancement of the CCI’s Social Mission. 

Your profile

You will be a confident and well-organised individual with meticulous attention to detail and strong communication skills. You will be able to prioritise tasks, meet tight deadlines, and communicate effectively with a diverse range of stakeholders. 

A background in an administrative role, with a commitment to enhancing the student or client experience, is advantageous. You will also be an excellent problem-solver, who is capable of developing administrative processes and working collaboratively in a team setting. 

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.