Quality Assurance & Enhancement Officer - UAL Jobs Quality Assurance & Enhancement Officer - UAL Jobs

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Job

Quality Assurance & Enhancement Officer

Models by Jaz Martell | Photographer: Alys Tomlinson

Models by Jaz Martell | Photographer: Alys Tomlinson

Vacancy ID

11747

College/Service

Academic

Location

Hybrid – UAL High Holborn/Home

Salary

£33,961 to £40,627 per annum

Contract

Permanent

Hours

35

Apply by

27 June 2025, 11:55 pm

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Models by Jaz Martell | Photographer: Alys Tomlinson

Models by Jaz Martell | Photographer: Alys Tomlinson

The opportunity

University of the Arts London (UAL) is looking for three Quality Assurance & Enhancement (QAE) Officers to join our QAE team with two permanent roles and one on a 15 month fixed-term basis.

UAL Awarding Body is an awarding organisation specialising in qualifications within the performing and creative arts. As a leading provider of further education (FE) pre-degree qualifications, UAL Awarding Body is growing to meet the increasing demand for its regulated qualifications that inspire transformative education for young people. 


The Quality Assurance & Enhancement (QAE) Officer is responsible for developing, managing and reviewing policies and processes that support the core business functions of the quality assurance team. They are responsible for implementing and maintaining effective quality assurance policies and processes to ensure that quality standards are consistently met. 


The QAE Officer will work supportively and collaboratively to proactively monitor processes to ensure that any quality concerns are promptly identified and resolved or escalated to the QAE Management team.  They provide expert guidance and support stakeholders, ensure that policies and procedures are consistently applied and support activities to address any areas for improvement.


This role is an ideal opportunity to be part of a growing awarding organisation where the work is both stimulating and varied and makes a meaningful impact to the lives of young people and inspires educators who deliver our qualifications.   


Your profile

You are motivated, hardworking, highly organised and a skilled problem solver, who can work independently, with accuracy and attention to detail. You excel at analysing complex information and producing clear, evidence-based reports.


A naturally meticulous investigator, you are capable of continually evaluating systems and processes to identify areas of concern and determining those which require improvement in line with regulatory requirements and negotiate solutions with staff and confidently communicate.


You will have experience of working in a quality function of an organisation, ideally an Awarding Body and knowledge of Ofqual, CCEA and Qualifications Wales. 


We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Candidates are advised to submit applications early.

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