Library Digital Advisor (Chelsea)

The opportunity

Join our friendly Library Services team as a 1 FTE Library Digital Advisor at the University of the Arts London (UAL).  In this role, you will provide high quality customer-focused digital library services, supporting a vibrant community of learners, educators, and researchers.

Your responsibilities will include:

• Assisting users both in person and online with their queries
• Managing library resources and equipment, offering first-line technical support, and guiding users in digital literacy.
• Designing and delivering workshops, inductions, and creating digital learning materials.
• Collaborating with technical teams to maintain and enhance digital library resources.
• Contributing to library projects, representing the department in meetings, and sharing best practices.

The term-time working pattern is: Monday to Friday 9:00 am to 5:00 pm or 10:15 am to 6:00 pm according to the needs of the timetable.  During vacation, hours will generally be 9:00 am to 5:00 pm or 10:15am to 6:15pm on Wednesdays and Thursdays.

UAL Library Services operates a hybrid working pattern, with some working from home where operational needs allow. 

Your profile

We are seeking a candidate with a degree-level qualification and/or relevant digital skills, with experience in a library or digital education setting.

Essential skills include:

• Excellent written and oral communication, with an ability to make users feel welcome.
• Some knowledge of information management.
• An interest in digital technologies, especially in art and design contexts.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.