English Language Centre Administrator

The opportunity

This is an exciting opportunity for an experienced administrator with a good understanding of the Higher Education sector to play a key role in the English Language Centre at University of the Arts London (UAL). We have reshaped our English Language Centre to ensure the provision of an integrated and relational suite of language development programme delivery and a quality assurance and enhancement governance framework.

This role will work closely with the newly appointed Head of English Language Centre. You will support the delivery of the student-focused service and provide administrative support for the English Language Centre. This will include responding to various student enquiries, taking responsibility for updating virtual learning environments, bookings and records management systems and databases, and supporting the continuous development of services at the centre.

You will support the Head of English Language Centre to deliver operational planning including programme and staff planning, timetabling and records management and co-ordinate and promote events for the team.

You will be happy to work in a flexible and hybrid way, working at least two days a week in the office (preferably Tuesdays and Thursdays), and adjusting as required for operational needs.

Your profile

You will need a degree level qualification and/or previous experience in administration in UK Higher Education, good written and oral communication skills for report writing and presentations, and strong interpersonal skills.

A thorough understanding of efficient administrative and data processes and systems is essential, as are digital skills, including databases and data management, records management systems, virtual learning environments, with advanced Microsoft Office 365 skills, particularly in Excel.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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