Endpoint Specialist

The opportunity

Digital & Technology at UAL is on an exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience.

 

The Endpoint Specialist is an exciting role within Digital & Technology, focused on working with the wider endpoint team providing specialist management of Apple desktop technologies, and integration to Apple, Microsoft and other back-end services for the maintenance, development, security and support of delivered services.

 

In this role you will be responsible for packaging and release of changes to Apple desktop environments, as well as developing maintenance schedules and procedures, and preparing and maintaining documentation for OS and application software. You will also investigate and coordinate the resolution of potential and actual service problems identified by the Application Configuration team or escalated through the incident management process.

 

As a key member of the Digital & Technology team, you will work closely and collaboratively with other team members, systems, database administrators and end user support teams to integrate technologies with appropriate systems and contribute to project plans for the implementation of upgrades and developments to systems and services

Your profile

Candidate requirements -

• Strong experience of Apple desktop configuration and packaging
• Extensive experience of working in a Client Management role with experience of macOS and Jamf Pro and Configuration Profiles
• Strong scripting in Bash (Python desirable)
• Knowledge of wider application technology such as Linux Server, Windows Server, Active Directory, vSphere and VMWare Fusion

 

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Start your application

Candidates are advised to submit applications early.