Specialist Technician Digital Projects

The opportunity

University of the Arts London (UAL) is looking for a Specialist Technician: Digital Projects to play a pivotal role in enhancing digital learning experiences across London College of Communication.

 

You will be responsible for the development, support, and continuous improvement of Moodle and other digital platforms to meet academic, technical, and user needs. Working closely with cross-functional teams, you will implement innovative solutions that improve user engagement and learning outcomes.

 

This role involves working on multiple digital projects, gathering data-driven insights, and collaborating with technical staff to create intuitive user journeys. You will also provide hands-on training, troubleshooting, and user support to foster a seamless digital learning environment.

Your profile

We are seeking a proactive and technically skilled individual with extensive experience in developing, implementing, and supporting Moodle and other digital learning platforms within an educational setting. You will possess strong knowledge of web technologies, accessibility standards (WCAG), along with proficiency in productivity and design tools such as Bootstrap and Adobe Creative Cloud. A relevant degree or equivalent qualification in digital learning, user experience, or web development is essential.

Strong communication skills are vital, as you will need to explain complex technical concepts in a clear and accessible manner to a diverse audience. You will also demonstrate excellent self-management skills, balancing multiple projects effectively to meet deadlines while delivering continuous service improvement.

Collaboration and teamwork are at the heart of this role, requiring you to work closely with technical, academic, and administrative colleagues, promoting an inclusive and user-focused digital environment. Additionally, creativity and innovation are crucial for identifying opportunities for improvement, driving innovative solutions, and enhancing user experience. A passion for learning new technologies and supporting others in a dynamic environment will ensure your success in this role.

If you have any general queries, you may contact Lesley Wilkins, Senior Resourcing Adviser, lcc.jobs@lcc.arts.ac.uk 

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

As a University we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

THIS JOB HAS NOW CLOSED