Applying for Head of Student Communications and Engagement

You will shortly be redirected to our secure application processing portal.

If you are not redirected please click here:

https://ual.tal.net/vx/mobile-0/appcentre-1/brand-1/candidate/so/pm/6/pl/1/opp/11438-Head-of-Student-Communications-and-Engagement/en-GB

Vacancy Id: 11438

College / Service: Social Purpose

Location: Hybrid – UAL High Holborn/Home

Salary: £59,228.00 - £71,326.00 per annum

Contract: Permanent

Term: Full time – 35 hours per week

Apply by: 8 January 2025 at 23:55

Please read through our FAQs page before applying.
A full copy of the job advert along with other information (such as interviews date, hiring process etc) is available by clicking on the ‘Apply’ button below.

The opportunity

We believe the world needs creativity. That’s why University of the Arts London (UAL) is a social purpose university, dedicated to nurturing creativity and deploying it to help solve the world’s problems. At the core of our 10-year strategy is a commitment to making the world a better place through our collective creative endeavour. UAL is now seeking a talented communications leader as part of a new UAL-wide communications function to lead internal communications and engagement with our diverse community of 22,000 students from 130 countries.

You would be part of UAL’s first university-wide communications function, bringing together talented colleagues and remarkable stories from across our six colleges, 4 Institutes and School of Pre-Degree Studies.

The role of Head of Student Communications and Engagement is key to help improve the student experience at UAL. This is an exciting opportunity to build an approach to student communications that spans the university, harnessing the assets and expertise of our college teams behind a shared vision and strategy.

The successful candidate will work closely with UAL-wide and College leadership teams to plan and deliver internal communications and engagement with our students championing UAL and College brands, vision and values as UAL-wide communications strategy. The role will be proactive in providing communications strategies, solutions and advice to senior leadership team and to support strategic outcomes such as student retention, student wellbeing and responding and gathering feedback.

You will lead a team of six and be part of a larger UAL-wide communications function of professional communicators including media relations, PR, brand, strategy, audience insight, creative, content, social media and digital communications. You will be line managed by the Associate Director for Internal Communications (Staff and Students).

About you

We are seeking a communications leader who is passionate about engaging students and has a passion for the creative arts. You’ll bring experience in creating innovative campaigns that connect with diverse audiences, including international, pre-degree, and postgraduate students, across a large collegiate University.

Collaboration is key to this role—leading a team within our new integrated communications structure and working with staff to craft compelling, strategic communications that reflect UAL and College narratives.

Like us you will recognise that equality, diversity and inclusion are fundamental to a thriving student community and will embrace our commitment of fostering a university where everyone can be authentic and reach their full potential.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.