International Programme Co-ordinator

The opportunity

Are you an experienced administrator, with outstanding attention to detail, customer service and project coordination skills?  

This is an exciting opportunity to join a world leading university and play a key role supporting and coordinating UAL’s Study Abroad and Preparation Programmes in achieving annual student recruitment and turnover targets.    

 

UAL’s Study Abroad and Preparation Programmes offer specialist courses for the international market, including pre-degree courses, for students around the world to progress on to UAL courses.  

As an International Programme Coordinator, you will work closely with the Senior International Programmes and Operations Manager to coordinate these programmes and deliver an exceptional experience for students, providing a seamless journey from pre departure through to course completion.  

Your responsibilities will include:

  

• Overseeing and monitoring course budgets 

• Keeping up to date with student applications and enrolment figures, planning courses and resources accordingly 

• Planning and delivering student welcome programmes and graduation events 

• Scheduling and planning courses, including coordinating with colleagues across the university, timetabling, booking of teaching rooms, online course support staff and other facilities 

• Proofreading course materials 

About you

You will be educated to degree level (or possess relevant professional experience) and will have a keen attention to detail, including strong proof reading and data checking skills.   

You will need excellent coordination and project management skills, along with the ability to direct others, manage your workload and deadlines without direct supervision and to plan, prioritise and manage resources effectively.  

Previous experience within a sales/customer service environment is essential, along with strong communication, interpersonal and organisational skills.  

You will also need strong IT skills with a high level of competency in MS Office, as well as data input and reporting databases such as SITS / Access / FileMaker Pro or similar.  

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Apply

Candidates are advised to submit applications early.

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