Timetabling Officer

THIS JOB HAS NOW CLOSED

The opportunity

University of the Arts London (UAL) is looking for a skilled individual with exceptional data accuracy and attention to detail to join us as a Timetabling Officer.

As a member of UAL Timetabling Service, you will be based in the London College of Fashion, and will support the production and scheduling of the College academic timetables via our CELCAT timetabling software. Acting as a first point of contact for the College timetabling team, you will assist in the efficient implementation of all timetable change requests and will respond to a range of timetabling and room booking queries.

Working closely with the Course Timetabling Leads and other UAL Timetabling Service colleagues, you will help develop and refine timetabling systems and processes to ensure that the optimum service is provided to staff and students at all times.

You will also ensure that agreed policies are adhered to, keeping up to date on room booking and timetabling protocols, guidelines and operating procedures.

About you

You will be a customer-service oriented individual with excellent communication skills, who is committed to providing exceptional support to staff and students.

With an excellent attention to detail, you will also be able to work to a high standard of data accuracy. In addition to this, you will demonstrate strong problem-solving skills and the ability to identify ways of improving standards and actively promoting service developments.

Previous experience within an academic environment, as well as a familiarity with either computerised timetable systems or scheduling software is desirable, but not essential.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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