Events and Enquiries Assistant

THIS JOB HAS NOW CLOSED

The opportunity

This is an exciting opportunity to join the Marketing and Communications team for Camberwell, Chelsea and Wimbledon Colleges of Arts, three of the six UAL colleges. The role will involve working both onsite and remotely. The ratio of onsite vs remote working varies according to peak event times in the student recruitment cycle.

The role will assist the Student Marketing Managers to ensure the smooth running of open days, offer holders and frequent campus tours. Our events currently take place both onsite and online to ensure we can reach a wider prospective student audience in the UK and Internationally. Key tasks include assisting with the planning and publishing of events on the website and Zoom, sorting booking and attendance data, assist with the recruitment and training of student ambassadors and oversee the running of the monthly campus tours.

Alongside events, the role will work closely with the Campaigns and Enquiries Assistant, sharing the responsibility of responding to enquiries via email and phone, whilst ensuring enquirers are dealt with in a professional, timely and effective manner whilst ensuring all collection of data complies with GDPR and UAL protocols.

About you

As the first point of contact for prospective student enquiries you’ll possess excellent written and verbal communication skills, you can clearly communicate with everyone including prospective students, academic and technical staff. You are approachable and enjoy working at events, you have a can-do attitude and thrive in a busy environment.

You will need to be highly organised and able to work on multiple concurrent tasks as both a team player and when working independently.

Strong organisational and administrative skills and the ability to prioritise will be necessary as will be the ability to take on ad hoc tasks with a professional approach, remaining calm and assured under pressure.

You are confident working with the full suite of software involved in administration including Outlook, Word, Excel and PowerPoint. Experience in adobe suite is also desirable for resizing images.

Ideally you will have an interest and/or experience within the arts or education sector, and have an eagerness to learn about the courses on offer at Camberwell, Chelsea and Wimbledon College of Arts.

Should you have any questions about the role, please contact James Carey, Student Marketing Manager, Wimbledon / j.carey@arts.ac.uk.

Should you have any questions about the application process or require reasonable adjustments for your application, please contact Christine Crouch, Resourcing Advisor / jobs.ccw@arts.ac.uk.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

View all jobs