Visitor and Events Operations Manager

THIS JOB HAS NOW CLOSED

The opportunity

Located in the new development in Kings Cross, Central Saint Martins is a world-renowned facility alive with different ways of thinking, making and doing. The successful applicant will join the CSM Events team, delivering an extensive public programme boasting a wide variety of events with an annual footfall of 80,000 external visitors. You will work within a diverse environment, liaising with multiple departments, delivering briefings, making schedules and providing high end customer experience to deliver events to an exceptional standard both to internal and external stakeholders.

About you

With a demonstrable background in events management, you will have a passion for excellent customer service and as part of your remit be responsible for front-of-house staff, including external clients and contractors and the reception team. You will be passionate about people, training and teamwork. This post will require flexible working including evenings and weekends. You must have excellent orgnaisational skills, being able to manage your own work schedule and assist in creating schedules and rotas for the team. You will have exceptional communication skills, effectively liaising with a variety of departments and groups to keep all relevant parties and stakeholders up to date with key information. Previous experience working in Higher Education is not compulsory but relevant experience working in large institutions, collaborating with various departments and stakeholders is desirable.

Please download the job description/person specification for the role and read the full list of requirements and selection criteria before applying as this will be the criteria on which your application will be assessed.

To apply click on “Apply” at the bottom of the page. 

Please submit your application by 20th May 2024 at 23:55 (BST).

If you have any queries about the role, the application process or need any reasonable adjustments for your application, please contact the CSM Resourcing Team at jobenquiries@csm.arts.ac.uk

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Find out more about Central Saint Martins

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