Projects and Operations Manager

THIS JOB HAS NOW CLOSED

The opportunity

This is an exciting opportunity to work in a fast paced, hybrid role at the core of Research, Knowledge Exchange and Enterprise (RKEE) operations, directly with the senior management team and the recently appointed PVC, RKEE.  Reporting to the Head of Strategic Projects and Operations, you will provide high level project and executive support to the PVC.  In that capacity, you will develop detailed reports, briefings and presentations to underpin delivery of RKEE’s strategic objectives and enable business critical decision making by senior level UAL stakeholders, including the Executive Board.   

In parallel, you will manage and continue to develop the RKEE Central Operations function, working with a small but highly effective team to ensure alignment of services with cross departmental objectives.  Specific priorities will include staff development, communications, reporting and structured, seamless delivery of support for senior management meetings.    

Given the nature of the role, the postholder should anticipate an equal split of capacity between RKEE project and operations management.  As a senior member of the team, you will be expected to manage and prioritise activity across both areas according to business need.   

About you

You have extensive experience working with senior management to deliver operational priorities.  You have a strong line management track record, with the proven ability to plan in detail, directing and supporting teams to ensure timely delivery of key tasks.  You are also able to provide demonstrable experience of implementing new services and identifying opportunities for continuous improvement within an existing service provision.   

As a confident written and oral communicator, you are able to gather, analyse, synthesise, document and present information in multiple formats, both in person and online.  You construct concise, structured and evidence-based arguments that avoid ambiguity and enable clear decision making.   

For an informal discussion about the role or if you have any queries, please contact Mairead Kelly, Director of Academic Enterprise m.i.kelly@arts.ac.uk or Roy Harper, Head of Strategic Operations and Projects, RKEE on roy.harper@arts.ac.uk.   

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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