Head of Student Recruitment / Head of Sales, UAL Online

THIS JOB HAS NOW CLOSED

The opportunity

UAL Online is an exciting new division established to bring creative arts education to a global audience. We are launching new fully online degree courses starting from the 2024/25 academic year and are excited to announce an exceptional opportunity for a Head of Recruitment to lead on the development of our online student recruitment strategy for this new venture.

As the Head of Recruitment for UAL Online, you will lead on the development of our online student recruitment strategy for this new venture, focusing on the establishment of the enquiry to enrolment conversion journey and defining all recruitment activity, including the development of technologies that will drive sales and any underpinning processes. Collaboration with the Head of Marketing will be key to driving conversions from leads to enrolments, ensuring a seamless customer journey reflective of our high-quality learning experiences.

We’re seeking a self-starter who can drive and develop this role alongside the growth of our UAL Online unit. At this early stage in the unit’s development, we’re looking for someone who is as passionate about advancing a positive team culture and establishing strong relationships with stakeholders, as they are skilled at generating enrolments for our degrees.

About you

The ideal candidate will be a strategic recruitment professional with a strong background in creating and executing global sales strategies, including agile and data-driven interventions, and a demonstrable track record of implementing impactful sales conversion models that result in targeted customer growth.

You should have a track record in leading and managing inside sales teams, exceeding KPIs, integrating conversion activities with marketing efforts for customer growth, and fostering a high-performance team culture.

Your knowledge of operational, transformational, and change leadership will be crucial in this role, sitting at the heart of a brand-new developing unit. Your ability to scale sales operations, develop teams and leverage technology for data-driven decision-making will be equally key to your success.

If you have a proven track record in achieving tangible results and are ready to take on the challenge of spearheading our recruitment efforts while contributing to the future success of our emerging unit, we would love to hear from you.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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