Specialist Technician AV

THIS JOB HAS NOW CLOSED

The opportunity

University of the Arts London is looking for a well-qualified Specialist Technician AV to join us on a permanent basis.

While ostensibly based at Chelsea College of Arts, you’ll support the delivery of academic learning activities within our lecture theatres, seminar spaces and studios, working across our three colleges (Camberwell, Chelsea, Wimbledon) to ensure operational delivery as required.

You’ll provide responsive on-demand, in-person assistance to staff, supporting them in their use of AV hardware and software for teaching, remote learning, lecture capture and live streaming. You’ll be responsible for testing and diagnosing faults with our AV systems (AV over IP, HDBaseT) and will carry out or facilitate repairs, assisting external integrators where appropriate.

You’ll also carry out regular preventative measures such as routine maintenance, testing and servicing tasks, some of which involve working at height.

This is a full-time, site-based role which may on occasion involve some flexible working to support after-hours events.

About you

With relevant qualifications to BA level or above and/or equivalent job experience with industry certification (e.g. Avixa CTS), you’ll have significant audio-visual support experience in a higher education or enterprise environment.

You’ll have gained knowledge of integrated audio-visual solutions and related software and will be looking to develop your skills by supporting colleagues. You’ll have a strong working knowledge of common switching, distribution, audio and video products – preferably Extron and AMX. Extron configuration/programming experience is highly desirable.

With demonstrable skills in safe and professional installation, you’ll have excellent general integration knowledge and experience.

You’re approachable with good communication skills and even when working under pressure, you’re able to give clear and accurate information to ensure a high level of service delivery.

You’ll be able to demonstrate experience of working in a busy customer/client facing role, where you provided technical support for professional AV hardware and software solutions.

You’re a motivated, reliable and punctual individual who is able to work effectively and flexibly as part of a team and independently.

Interviews are scheduled to take place on 23/04/24 at Camberwell College of Arts.

Should you have any questions about the role, please contact Nicki Szlovak, Serviced Resources & IT Liaison Manager / n.szlovak@camberwell.arts.ac.uk

Should you have any questions about the application process or require reasonable adjustments for your application, please contact Adrienne Marsh, Resourcing Advisor / jobs.ccw@arts.ac.uk

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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