Quality Assurance & Enhancement Administrator

THIS JOB HAS NOW CLOSED

The opportunity

Previous applicants in 2024 need not apply. 

This is an exciting opportunity to join the UAL Awarding Body Quality Assurance and Enhancement team as an administrator.  

UAL Awarding Body has 70,000 students and over 300 approved centres across the UK and internationally. Our centres deliver our 60 qualifications from entry level to level 4 in the creative arts. For further information on the qualifications we offer and the role of the awarding body with the wider university please refer to our website. 

The Quality Assurance and Enhancement team (QAE) provides expert advice and support relating to Quality Assurance and Regulatory Compliance for UAL Awarding Body (the Further Education awarding arm of UAL).  

There are three areas of focus within the QAE team which are Regulation and Compliance, Centre Monitoring and Compliance and QAE Operational Compliance. All areas are responsible for implementing and maintaining effective quality assurance policies and processes to ensure that quality standards are consistently met across the Awarding Body to support compliance with the qualification regulators. 

As QAE Administrator, you will work supportively and collaboratively across the QAE team and play a pivotal role in supporting development and timely implementation of the Awarding Body’s quality assurance policies and processes. Due to the broad remit of the QAE team, this role will allow you to gain experience and a wider understanding of the key elements of quality assurance within an educational context. You will be supporting key business processes like centre approvals, appeals, reasonable adjustments and special consideration. You will also lead on establishing a QAE Quality Newsletter for our centres as well as support the QAE Management team with travel bookings, diary management and website content. 

You will be an integral part of an enthusiastic and dynamic team committed to maintaining high standards and will contribute to our commitment to UAL’s strategic objectives through the delivery of high-quality QA policies and processes, ultimately impacting the success of our students and the credibility of our awarding organisation.   

About you

You will be an experienced administrator, ideally from within an awarding organisation or an education setting.  The ideal candidate should possess excellent communication and interpersonal skills, along with proficiency in using MS office software and databases. 

You will be a highly organised and generally curious, and someone that seeks to identify potential problems and opportunities for improvement. You will have plenty of initiative and creativity with an eye for detail. You will also have strong commitment to maintaining the highest standards of accuracy

Quality assurance experience is desirable, however training will be provided. We are looking for a candidate with an interest in the creative arts education.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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