Quality Assurance & Enhancement Administrator

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The opportunity

Previous applicants in 2024 need not apply. 

This is an exciting opportunity to join the UAL Awarding Body Quality Assurance and Enhancement team as an administrator.  

UAL Awarding Body has 70,000 students and over 300 approved centres across the UK and internationally. Our centres deliver our 60 qualifications from entry level to level 4 in the creative arts. For further information on the qualifications we offer and the role of the awarding body with the wider university please refer to our website. 

The Quality Assurance and Enhancement team (QAE) provides expert advice and support relating to Quality Assurance and Regulatory Compliance for UAL Awarding Body (the Further Education awarding arm of UAL).  

There are three areas of focus within the QAE team which are Regulation and Compliance, Centre Monitoring and Compliance and QAE Operational Compliance. All areas are responsible for implementing and maintaining effective quality assurance policies and processes to ensure that quality standards are consistently met across the Awarding Body to support compliance with the qualification regulators. 

As QAE Administrator, you will work supportively and collaboratively across the QAE team and play a pivotal role in supporting development and timely implementation of the Awarding Body’s quality assurance policies and processes. Due to the broad remit of the QAE team, this role will allow you to gain experience and a wider understanding of the key elements of quality assurance within an educational context. You will be supporting key business processes like centre approvals, appeals, reasonable adjustments and special consideration. You will also lead on establishing a QAE Quality Newsletter for our centres as well as support the QAE Management team with travel bookings, diary management and website content. 

You will be an integral part of an enthusiastic and dynamic team committed to maintaining high standards and will contribute to our commitment to UAL’s strategic objectives through the delivery of high-quality QA policies and processes, ultimately impacting the success of our students and the credibility of our awarding organisation.   

About you

You will be an experienced administrator, ideally from within an awarding organisation or an education setting.  The ideal candidate should possess excellent communication and interpersonal skills, along with proficiency in using MS office software and databases. 

You will be a highly organised and generally curious, and someone that seeks to identify potential problems and opportunities for improvement. You will have plenty of initiative and creativity with an eye for detail. You will also have strong commitment to maintaining the highest standards of accuracy

Quality assurance experience is desirable, however training will be provided. We are looking for a candidate with an interest in the creative arts education.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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