Apprentice HR Systems & Reporting Officer

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The opportunity

Unlock your potential with a Digital Support Technician Level 3 Apprenticeship at UAL!

Are you looking to kickstart your career in the interesting world of HR digital systems support? UAL is offering an incredible opportunity to become an Apprentice HR Systems and Reporting Officer and gain valuable skills while working towards a recognised qualification. You will study the Digital Support Technician Level 3 apprenticeship (systems pathway), with our partners Firebrand Training, which will equip you with the knowledge, expertise, and practical experience needed to excel in your role and pave the way for future career progression.

Using call handling software you will provide first line support and advice and guidance to customers across the university in relation to using HR Systems.  You will learn about testing and implementation of upgrades alongside maintenance of the core HR Systems.  The opportunity to contribute to projects and developments will be given during the duration of the contract.

This is a fixed term contract for the duration of the apprenticeship. Subject to successful completion of the apprenticeship, you will be given an opportunity to progress into a relevant permanent role.

About you

You must meet the apprenticeship funding criteria which can be found on the FAQ’s of our apprenticeships careers site. Please take time to review these before you apply.

You will need to already hold qualifications in maths and English at GCSE A-C / 9-4 (or equivalents), and a Level 3 qualification in any other subject.

A genuine interest in digital systems is essential.

If you have good communication skills, coupled with strong planning, organising, and teamwork skills we encourage you to explore this role further.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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