Apprentice HR Systems & Reporting Officer

THIS JOB HAS NOW CLOSED

The opportunity

Unlock your potential with a Digital Support Technician Level 3 Apprenticeship at UAL!

Are you looking to kickstart your career in the interesting world of HR digital systems support? UAL is offering an incredible opportunity to become an Apprentice HR Systems and Reporting Officer and gain valuable skills while working towards a recognised qualification. You will study the Digital Support Technician Level 3 apprenticeship (systems pathway), with our partners Firebrand Training, which will equip you with the knowledge, expertise, and practical experience needed to excel in your role and pave the way for future career progression.

Using call handling software you will provide first line support and advice and guidance to customers across the university in relation to using HR Systems.  You will learn about testing and implementation of upgrades alongside maintenance of the core HR Systems.  The opportunity to contribute to projects and developments will be given during the duration of the contract.

This is a fixed term contract for the duration of the apprenticeship. Subject to successful completion of the apprenticeship, you will be given an opportunity to progress into a relevant permanent role.

About you

You must meet the apprenticeship funding criteria which can be found on the FAQ’s of our apprenticeships careers site. Please take time to review these before you apply.

You will need to already hold qualifications in maths and English at GCSE A-C / 9-4 (or equivalents), and a Level 3 qualification in any other subject.

A genuine interest in digital systems is essential.

If you have good communication skills, coupled with strong planning, organising, and teamwork skills we encourage you to explore this role further.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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