Library Assistant – Library and Open Access IT

THIS JOB HAS NOW CLOSED

The opportunity

Working in our friendly team, you will assist in the delivery of high-quality customer-focused library and open access IT services, and administrative duties.

You will assist users with directional and initial information enquiries in person and online using our live chat service ASK. This includes helping with the use of Library materials and catalogue, electronic information resources, dealing with account queries, as well as supporting students with general purpose software and participate in roaming support.

You will provide support for self-issue systems, printing and IT and assist with the production of promotional and instructional guides to encourage students’ independent learning.  

You will also keep the space in good order, for example through regular tidying and shelving, in accordance with best health and safety practice and security guidelines. 

There are THREE available roles:

Role 1: The role based at Wimbledon College of Arts, is 35 hours per week, Monday to Friday, 7 hours per day, 1.0FTE. Normal working hours will be 9.00am to 5.00pm but there can be a requirement to work any time during our 8.30am to 8.30pm core hours. 

Role 2: The role based at Camberwell College of Arts is 17.5 hours per week, Tuesday to Thursday, 0.5FTE. Normal working hours will be 9.00am to 6.15pm but there can be a requirement to work any time during our 8.30am to 8.30pm core hours. 

Role 3: The role based at Chelsea College of Arts is 28 hours per week over 4 days between Monday to Friday, 7 hours per day, 0.8FTE. Normal working hours will be 9.00am to 5.00pm but there can be a requirement to work any time during our 8.30am to 8:30pm core hours. 

The weekly working pattern will be agreed upon acceptance of an offer of employment. 

About you

You will have relevant experience in a library or customer service environment, and formal training or education to post-16 level. You will have experience of working as a member of a team, providing support, assistance and cover where needed. You will also be able to work independently and have excellent written and oral communication skills and be IT literate.

In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity, and diversity. 

Closing date for applications, Wednesday 3 January 2024, 9.00 am

If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at Educationstaffrecruitment@arts.ac.uk

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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