Senior Administrator (Awards)

THIS JOB HAS NOW CLOSED

The opportunity

As part of the Awards Team based at High Holborn you will deliver excellent customer service to current students and former graduates queries, assist with the preparation and delivery of the annual graduation ceremonies, produce and distribute certificates for University of the Arts London students and Partner Institutes, manage and maintain our digital certificate platform via GradIntel, update the Awards Team webpage on a regular basis.

Please contact Leila Farrance at psostaffrecruitment@arts.ac.uk if you have any further questions.

About you

Educated to a minimum undergraduate degree level or with equivalent relevant experience, you will have experience of administration in higher education.  You will possess strong communication skills and be able to quickly build strong working relationships with academic and administrative colleagues. You will have excellent organisation skills supported by strong IT and written skills. You will need to be self-motivated with an eye for detail and a commitment to improving education and the student experience.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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