Quality Assurance & Enhancement Officer

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The opportunity

UAL Awarding Body is an awarding organisation specialising in qualifications within the performing and creative arts. As a leading provider of further education pre-degree qualifications, UAL Awarding Body is growing to meet the increasing demand for its regulated qualifications that inspire transformative education for young people. 

Reporting to the Centre Monitoring & Compliance Manager, this role sits within the Centre Monitoring & Compliance area of the Quality Assurance & Enhancement (QAE) team. The QAE Officer is responsible for monitoring our c.280 approved centres via our risk rating process, conducting investigations and supporting centres to improve their provision so our students have the best experience possible. You will also support key business processes such as centre approvals, grade appeals and the annual self evaluation exercise.

This role is an ideal opportunity to be part of a growing awarding organisation where the work is both stimulating and varied and makes a meaningful impact to the lives of young people and inspires educators who deliver our qualifications.   

About you

To succeed in this role, you will have excellent planning and organisation skills as well as understanding the importance of meeting deadlines. You will be reliable and pride yourself on delivering high quality work, on time with excellent attention to detail. 

You will be motivated, hardworking, and a skilled problem solver. You will be a natural investigator who is able to interpret and explain complex information, make evidence based decisions and recommendations to internal and external stakeholders across a range of professional levels. 

Excellent verbal and written skills are paramount, alongside the ability to work collaboratively as part of a team. You will be able to work independently to manage multiple strands of work at any one time, re-prioritising when needed to deliver on time. 

You will have experience of working in a quality function of an organisation, preferably in an Awarding Body, however, applications are encouraged from other industries, professional bodies and educational settings.

Should you have any queries about this role please contact Twinkle Brahmbhatt, Resourcing Adviser via email at RKEEstaffrecruitment@arts.ac.uk. 

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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