Communications Assistant

THIS JOB HAS NOW CLOSED

The opportunity

The Communications Assistant will support the Communications and Marketing Manager with digital communications and marketing campaigns for the department. The role will concentrate on communications to current students in house, prospect students and external guests for our commercial business.

The post holder will use their creative skills to create impactful content to tell great stories as well as impart key information. Content produced will be delivered across our social media channels, website and print materials.

The successful candidate will also monitor team inboxes to ensure enquiries are triaged to the right place and responded to in a timely and professional manner. They will provide administrative support to the management team as required.

The successful candidate will be an organised, enthusiastic and hard-working team player with excellent written and verbal communication skills. They will also be digitally savvy, have excellent IT knowledge and skills. Excellent command of English plus meticulous attention to detail is essential, as are good researching skills.

About you

 Specialist Knowledge/ Qualifications

• Able to write great copy for websites and social media
• Managing multiple tasks and deadlines
• IT skills including the full Microsoft Office package and basic Adobe Suite competency
• Knowledge of social media monitoring and publishing tools e.g. Social Studio or ability to learn
• Knowledgeable about our business and passionate about our purpose and values
• Degree in a Communications /Writing/ Content related subject or relevant equivalent experience 

Relevant Experience

• Generating effective communication messages
• Creating content in a variety of formats including film / video
• Experience of using a CMS or intranet
• Experience of digital communication/ social media communications
• Creating relationships with internal and external stakeholders
• Delivering high-quality and visually impactful communication materials

Communication skills

• Excellent organisational, planning and project management skills, with the ability to think ahead, prioritise and work flexibly and accurately when under pressure
• Strong written and verbal communication skills, with excellent ability to write in plain English
• Good interpersonal skills, with the ability to build strong working relationships
• Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way

Creativity, innovation and problem solving 

• Creative with a good eye for what makes something visually appealing and impactful
• Expertise in film editing processes would be welcomed
• Good knowledge of InDesign, Illustrator, PhotoShop or other design and video editing packages would be an advantage 

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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