Communications Assistant

THIS JOB HAS NOW CLOSED

The opportunity

The Communications Assistant will support the Communications and Marketing Manager with digital communications and marketing campaigns for the department. The role will concentrate on communications to current students in house, prospect students and external guests for our commercial business.

The post holder will use their creative skills to create impactful content to tell great stories as well as impart key information. Content produced will be delivered across our social media channels, website and print materials.

The successful candidate will also monitor team inboxes to ensure enquiries are triaged to the right place and responded to in a timely and professional manner. They will provide administrative support to the management team as required.

The successful candidate will be an organised, enthusiastic and hard-working team player with excellent written and verbal communication skills. They will also be digitally savvy, have excellent IT knowledge and skills. Excellent command of English plus meticulous attention to detail is essential, as are good researching skills.

About you

 Specialist Knowledge/ Qualifications

• Able to write great copy for websites and social media
• Managing multiple tasks and deadlines
• IT skills including the full Microsoft Office package and basic Adobe Suite competency
• Knowledge of social media monitoring and publishing tools e.g. Social Studio or ability to learn
• Knowledgeable about our business and passionate about our purpose and values
• Degree in a Communications /Writing/ Content related subject or relevant equivalent experience 

Relevant Experience

• Generating effective communication messages
• Creating content in a variety of formats including film / video
• Experience of using a CMS or intranet
• Experience of digital communication/ social media communications
• Creating relationships with internal and external stakeholders
• Delivering high-quality and visually impactful communication materials

Communication skills

• Excellent organisational, planning and project management skills, with the ability to think ahead, prioritise and work flexibly and accurately when under pressure
• Strong written and verbal communication skills, with excellent ability to write in plain English
• Good interpersonal skills, with the ability to build strong working relationships
• Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way

Creativity, innovation and problem solving 

• Creative with a good eye for what makes something visually appealing and impactful
• Expertise in film editing processes would be welcomed
• Good knowledge of InDesign, Illustrator, PhotoShop or other design and video editing packages would be an advantage 

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

Our culture

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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