Communications Assistant

THIS JOB HAS NOW CLOSED

The opportunity

The Communications Assistant will support the Communications and Marketing Manager with digital communications and marketing campaigns for the department. The role will concentrate on communications to current students in house, prospect students and external guests for our commercial business.

The post holder will use their creative skills to create impactful content to tell great stories as well as impart key information. Content produced will be delivered across our social media channels, website and print materials.

The successful candidate will also monitor team inboxes to ensure enquiries are triaged to the right place and responded to in a timely and professional manner. They will provide administrative support to the management team as required.

The successful candidate will be an organised, enthusiastic and hard-working team player with excellent written and verbal communication skills. They will also be digitally savvy, have excellent IT knowledge and skills. Excellent command of English plus meticulous attention to detail is essential, as are good researching skills.

About you

 Specialist Knowledge/ Qualifications

• Able to write great copy for websites and social media
• Managing multiple tasks and deadlines
• IT skills including the full Microsoft Office package and basic Adobe Suite competency
• Knowledge of social media monitoring and publishing tools e.g. Social Studio or ability to learn
• Knowledgeable about our business and passionate about our purpose and values
• Degree in a Communications /Writing/ Content related subject or relevant equivalent experience 

Relevant Experience

• Generating effective communication messages
• Creating content in a variety of formats including film / video
• Experience of using a CMS or intranet
• Experience of digital communication/ social media communications
• Creating relationships with internal and external stakeholders
• Delivering high-quality and visually impactful communication materials

Communication skills

• Excellent organisational, planning and project management skills, with the ability to think ahead, prioritise and work flexibly and accurately when under pressure
• Strong written and verbal communication skills, with excellent ability to write in plain English
• Good interpersonal skills, with the ability to build strong working relationships
• Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way

Creativity, innovation and problem solving 

• Creative with a good eye for what makes something visually appealing and impactful
• Expertise in film editing processes would be welcomed
• Good knowledge of InDesign, Illustrator, PhotoShop or other design and video editing packages would be an advantage 

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That’s why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours’ notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

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