Programme Admin Manager

THIS JOB HAS NOW CLOSED

The opportunity

This role is responsible for providing a customer focused, proactive, full and comprehensive support for the student journey for a portfolio of growing UAL Creative Computing Institute (CCI) courses. You will lead a team of CCI programme administration staff and manage the provision to deliver an excellent level of student experience and staff support. You will liaise with relevant UAL teams across all colleges and maintain an up to date understanding of UAL procedures and regulations. You will represent the CCI on management and Cross UAL meetings, disseminating information lucidly amongst academic and administrative staff. You will task CCI programme administration staff to organise key processes, including enrolment, assessments and exam boards. 

  

About you

You will have significant relevant administrative experience of working in a fast-paced environment. You will have good leadership and management skills and experience of providing an excellent customer service experience.

Please apply early as the application closing date maybe held earlier should sufficient applications be received.

If you have any queries about this role or need any reasonable adjustments for your application, please contact, CCI Staffing Admin Team via email at cci.staffingadmin@arts.ac.uk

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

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